Delete your ColocApp account
You can delete your account and your data at any time, right in the ColocApp app (iPhone and Android).
From the app
- Open ColocApp and tap your profile photo at the top right to open My Profile.
- Tap Danger zone.
- Under Delete my account, tap Delete account.
- Read what will be deleted, confirm, then confirm your identity.
What is deleted
As the app explains before you confirm:
- Your sign-in account, your profile (name, email, photo), your preferences, your AI assistant history and your notification identifier are permanently deleted.
- Households (home, flatshare…) where you are the only member are deleted with their tasks, expenses and lists.
- In other households, you are removed: shared tasks, expenses and lists remain visible to the other members.
- This cannot be undone.
Your Premium subscription is not cancelled automatically: cancel it in your App Store or Google Play settings.
Without the app
If you can no longer access the app, request deletion by email, from your account's email address:
Retention
Translation provided for information only; only the French version is legally binding. Read the French version
Summary of the Privacy policy (sections 6 and 7): your account, profile and personal data are deleted immediately; content posted in a shared household remains visible to the other members; support (Crisp) and audience measurement data are deleted within 30 days on request; technical backups are erased within 35 days; proof of purchase is kept for the legal period. See also the Terms of use.